FAQ: 

Alarm Response Services would like to answer all of your questions and concerns about monitoring your alarm system. These are a few of the most frequently asked questions we have received.

Question: Is this for real, only $12.00 per month for alarm monitoring?

Answer: It’s as real as it gets. Our monthly monitoring rates are only  $12.00, and there is no requirement for a large up front annual payment or credit check.

Question: I’m paying about 2 to 3 times that amount! How do you do it and what’s the catch?
Answer: There are NO Gimmicks, NO Surprises and NO Catch, ever. Fact is most alarm companies mark up their monthly charges by 600 to 1000 %. ARS believes that by reducing the cost of alarm monitoring to the general consumer, monitoring becomes more affordable to home and business owners. This reduced cost enables many more people to take advantage of our service.

Question: At that price how can you possibly provide the same service as other companies?
Answer: That’s a good question and your concern is valid. We can provide this service by doing a large volume, by careful negotiation of all wholesale rates and by keeping overhead low. We’re a privately owned company that watches every penny, just like you do!

Question: What type of equiptment do you carry?
Answer: Alarm Response Services is an authorized ADEMCO dealer, and we use their products almost exclusively. ADEMCO is the oldest, most experienced manufacturer of security products and is under the ownership of Honeywell. Availability, reliability, cost effectiveness and innovation are the keys to the company’s longevity. In order to fit special security and fire applications, we are also authorized dealers for other alarm manufacturers.

Question: Can you monitor the system I already have in my home?
Answer: If you own your system, in many cases, yes! There are few systems that we are unable to immediately monitor, such as the older technologies and some “proprietary” systems. We can tell you over the phone if you can take advantage of our offer right away. Our fully trained technicians will come to your home or business to program and fully test your system in less than an hour.

Question: What if i don’t have a system now? Can you provide one?
Answer: Alarm Response Services offers a full line of security products and we pride ourselves on the new systems we install. Having over 15 years in the alarm industry assures you that your new ARS system will be the best available to fit your needs. Once we install a new system it becomes yours immediately. We don’t lease you a system or lock out the programming. NO Gimmicks,  NO Surprises  &  NO Catch!

Question: What is the warranty policy on your systems and how much extra must i pay for the peace of mind of an extended warranty offer?
Answer: Most companies give you an initial 90-day waranty, then charge an additional $5.00 to $7.00 a month for strings-attached “extended” warranty. At ARS, we take care of our customers by offering an initial 18 months parts and labor warranty, and we extend the manufacturer’s parts warranty for as long as you’re a monitored customer. That’s right, as an ARS customer, you’ll never pay for replacement parts again!

Question: I’m renting the home where I’m living. Can you put a system in for me?
Answer: With the property owner’s permission, we can install a state-of-the-system that you can take with you if you ever relocate. ARS or any other qualified alarm dealer can then re-install the system in your new home, apartment or business.

ARS Central Alarm Monitoring Station is a fully certified, UL Listed facility. The Monitoring Station is staffed 24 hours a day by trained professionals whose number one job is to take care of you, the customer. You will always enjoy the fast service and courteous treatment you rightly deserve.

$12.00 per month rate is paid quarterly by credit card or bank draft

No Gimmicks!     No Surprises!      No Catch!

AlarmResponseServices.com, P.O. Box 5056, Pasco,Wa. 99302